Frequently Asked Questions

Do your products have CE, FCC, and RoHS certifications?

Yes, all of our products come with CE, FCC, and RoHS certifications. While REACH certification is not typically included by default, it can be provided upon request.


Are your facilities BSCI certified?

Yes, our partner manufacturing facilities are BSCI certified and fully comply with local labor laws and ethical sourcing standards.


Are you a direct manufacturer?

We manage the entire product development process—from initial design and tooling to sample production and material sourcing. Final assembly is carried out by our long-term manufacturing partners. We provide ongoing technical support and conduct thorough inspections prior to shipment. Think of us as an OEM manufacturer without in-house assembly lines.

Where are your manufacturing locations?

In addition to our manufacturing operations in China, we offer production capabilities in Taiwan through a well-established camera factory. Please contact us for more details.

Do you offer OEM packaging?

Yes, we provide OEM packaging solutions tailored to your branding and project requirements.

What is the lead time for sample delivery?

For products currently in production, samples are generally available immediately. Prototype samples may incur additional costs, with lead times ranging from 2 to 4 weeks. Please contact us to confirm availability for specific items.

What are your shipping options and costs?

We ship samples via DHL, FedEx, or other preferred courier services. For bulk orders, we support both FOB and DDP shipping terms, depending on your requirements